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JAMB UTME/DE 2023: Profile reg, retrieval, others

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Joint Admission and Matriculation Board (JAMB) has advised all prospective candidates who desire to register for the 2023 UTME to immediately embark on the creation of their respective profiles to avoid being caught up in any ensuing bottleneck.

Foreign Candidates are to visit the Nigerian Embassy for guidance on how to apply in any of the following countries:

  • Abidjan, Côte D’Ivoire
  • Accra, Ghana
  • Addis Ababa, Ethiopia
  • Beau, Cameroun
  • Cotonou, Benin Republic
  • Jeddah, Saudi Arabia
  • Johannesburg, South Africa
  • London, United Kingdom
  • Berlin, Germany

Profile Registration

Every candidate would require the use of a unique phone number for the process of registration. The unique phone number can be used by one candidate only. This number (SIM) remains your unique identification for all your transactions with the board.

Candidate will send his/her National Identification Number (NIN) by text (SMS) to 55019 or 66019 from his/her personal GSM number.

For example, write the word “NIN” then space and add your 11 digit NIN Number and send it to 55019 or 66019, in this format: (NIN 00123456789). There should be a space between the word “NIN” and your 11 digit NIN (Note that the number must not have been used by another person to register for UTME/DE in the past).

A Profile Code of 10 characters is received by the candidate on the same telephone(SIM) number.

The phone number used for the text message is automatically tied to the candidate’s 2023 application, Examination and Admission. 

Candidate presents the profile code to the point of procurement of form (Banks, MMOs, MFBs, Switches, USSD Partners). The form- ePIN is then sent as a text message to the candidate’s phone number.

Candidates present the ePIN at any JAMB accredited CBT Centre for registration.

The application cannot be completed until the candidate’s biometric (all ten fingers) are captured and photograph taken physically (No submission of passport photograph). Successful capture of biometrics and photograph will authorize a candidate to print his/her e-registration slip. The finger print shall be required for any further transaction with JAMB on the candidates’ profile.

Only candidates whose biometrics verification is successful on examination day will be permitted to sit the UTME. No parent or any proxy is allowed to make any transaction on the candidates’ profile. Candidates with biometric challenges can only register at JAMB headquarters Abuja.

Profile Code Retrieval

To retrieve a lost Profile Code, send [RESEND] to 55019 or 66019 as text message from the same phone number with which the profile was previously created.

Candidates can reset lost or forgotten Profile Password on their registered cell phone by sending [password] space [email address] to 55019 as a text message from the same mobile number.

Free Complaint Ticketing

For all complaints on JAMB processes, candidates can create a support ticket at ( with his/her email address registered on the Board’s site. The candidate then provides his/her name, phone number and the nature of the issue, selects a complaint area on a drop-down and then summarizes the nature of the complaint.

He/she may also attach supporting documents (if available) then send. Complaints from 3rd parties are merely noted. Letter writing is not encouraged. Rather all complaints should be channeled through the ticketing system for prompt attention and documentation.

For complaints relating to NIN (e.g a candidate sends a message to 55019 or 66019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on 2023 NIN related issues then select the related topic on the drop-down).

Other Information

  • All candidates must mandatorily register their profiles through text messages before proceeding to buy the ePIN.
  • The registration fee is non-refundable.
  • Multiple registrations are not permitted. Candidates who register more than once will be identified, disqualified and prosecuted.
  • Candidates are to note that irrespective of their choice of programme; they will also be tested on a general text: ‘The Life Changer‘ by Khadija Abubakar Jali. All Candidates are also expected to read the text.
  • Candidates/Officials would not be allowed to enter the examination center with earphones, wristwatches, mobile phones, electronic devices, or any pen/biro. Only common pencils are allowed.

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